Imagine a world in which the ‘right thing’ gets done, not to comply with policies or procedures, but out of a desire to do what’s right. Where safety, customer service, and operational processes become differentiators and competitive advantages. At Propulo, we will help you unlock your organization by harnessing the untapped potential in your people and processes.
Our economy has shifted to a connected, information-based context, in which decisions and market factors change by the second. To respond to these challenging circumstances, we understand that your company has likely wrestled with the balance of procedural consistency and innovative freedom. Like others, this often results in being forced to fix problems ‘in the now.’
Propulo will help your company find a better path. We will work with your organization to develop operational practices and strategically align the culture in order to re-ignite the desire of employees to do what is best for the team – and for the customer. This is how the untapped discretionary effort of your team is unlocked.
Solutions are often based upon ‘what we’ve always done,’ rather than empirical evidence and analysis. We bring a different lens to the question, harnessing the experience of our team of operational excellence practitioners and behavioral scientists to approach seemingly common problems with new approaches and insights, gleaned from quantitative studies and methodologies.
Whether your challenges deal with safety, customer effort, operational efficiency, or organizational culture, Propulo’s approach empowers your front-line team to ‘think like an owner,’ driving decision-making skills and enhanced morale, and delivering unparalleled business results.
Our approach is a marathon, not a sprint. We understand that change doesn’t happen overnight, and so we take time to understand your vision, your business environment, and your team, before working hand-in-hand with you to develop sustainable practices, unleashing your team’s innate desire for excellence, and move toward a new way of doing business, one grounded in driving discretionary effort in order to achieve meaningful results.
We are easy to work with, practicing what we preach, designing our journeys from an ‘outside-in’ mindset, and ensuring that our team brings real-world expertise to help deliver your desired outcomes.
We focus on cutting-edge, results-oriented, focused solutions, rather than dogmatic approaches or methods.
We deliver people-focused results, mobilizing your workforce by fostering end-outcome alignment and commitment, and awakening your team’s drive to continuously improve personal and organizational results.
We unquestionably do the right thing for our clients, every time.