Diversity is key to business success: Leaders need to make a bigger pledge to drive impact

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From Eric Michrowski

The research is very clear on the value of diversity in the workplace. And when leaders think of diversity, it shouldn’t be limited to only 1 or 2 dimensions. The goal should be to bring as many perspectives and viewpoints to the table. In addition to being fair and a good corporate citizen, the purpose of diversity is to stimulate better debate when decisions are being made. When the right culture is in place, this helps improve the quality of solutions. In turn, this drives improved business performance. Read More...

Caring vs. Compliance: The Secret Sauce to Improve Safety Culture

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By Josh Williams, Ph.D.

Organizational leaders make two common errors when trying to improve safety performance and culture. First, they overemphasize safety statistics to the point that employees believe the safety “numbers” trump genuine caring about their well-being. Second, they stress compliance with rules to the point that employees may feel like their job is to avoid breaking any rules so they don’t get fired. Clearly, rules compliance and safety statistics are important. However, leaders should spend more time showing genuine caring for employees. This is an investment in your people as well as your culture. Increasing active caring increases the probability of safe work practices and a corresponding reduction in serious injuries and fatalities.

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Beware of Incentives: When Good Intentions Go Wrong


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By Josh Williams, Ph.D.

For years, organizational leaders have used incentives to try and motivate safety. The rationale is that providing financial rewards for not getting hurt will get employees to “try harder” to stay safe. In reality, it simply encourages non-reporting which is why OSHA now frowns upon outcome-based incentives. It can also create other problems. Read More...

5 Key Steps to Manage Change Effectively


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By Maggie Carey

So you’ve uncovered the root cause of a problem in your organization, and you’re ready to plan and implement change. Improving organization performance and effectiveness can be a very exciting time period, but there are also many barriers that can be quite daunting. Whether you are planning for a simple change in a small group or implementing an enterprise-wide business transformation, keeping these five steps in mind can help you to effectively manage change. Read More...

Motivating Change


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By Margaret (Maggie) Carey

Motivating change is a crucial element of change management. It is human nature to be resistant to change, especially as organizational change can often pose a threat to an employee’s job security, competencies and skills, and overall perceived worth. Two ways to motivate change are: 1) to proactively combat resistance to change and 2) to create change readiness. Read More...

Rewarding employees for a lack of injuries

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By Brie DeLisi

How many times have you seen a sign that says: “XX days since our last injury”? Or a pizza party, awards, or bonuses for no injuries? These celebrations are commonplace at businesses across the world. The original purpose of celebrating a lack of injuries is that it seemingly demonstrates that we kept our employees safe and to keep it up! It is an admirable and noteworthy accomplishment to keep employees safe for a whole year, or even years. However, there is an unintended consequence that has a tendency to rear its ugly head when this is our only form of recognition for safety. Read More...