Communication

The Ultimate Safety Change Buy-In Guide

The Ultimate Safety Change Buy-In Guide


By Brie DeLisi

Creating and implementing safety changes in an organization is no easy task. There are so many opportunities for failure – not having a thorough plan, unanticipated roadblocks, a lack of resources, ill-suited programs and procedures. Even if all of those items are covered, the most impactful is whether or not there is buy in from the greater employee population. Below, we’ll cover tips on how to generate employee buy-in when making changes to organizational safety.
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Sheriff, Diplomat, Investigator: Which Style are You? (Trick Question)

Sheriff, Diplomat, Investigator


By Josh Williams, Ph.D.

Leaders with effective communication skills are better able to constructively express their vision, relate to employees, and achieve their own work goals compared to leaders with poor communication skills (Poertner & Miller, 1996). This directly impacts employees’ attitudes and behaviors for safety.

Unfortunately, communication with employees is sometimes strained, confrontational, or non-existent. Some interpersonal communication problems may be caused by incompatible communication styles between people. The following classification model may be useful (and fun) for understanding your communication style. This includes the sheriff, diplomat, and investigator (adapted from Poertner & Miller, 1996). A person’s communication style is a mix of all three components although one component (or two) is often most pronounced. Read More...

Increasing Employee Safety Commitment: Considerations for Leaders

Increasing Employee Safety Commitment


By Josh Williams, Ph.D.

Effective leaders continuously look for ways to increase employee safety commitment. Employees who feel committed to the organization are more likely to work safely, caution others for safety, and get actively involved in safety efforts. Those who aren’t committed rarely go beyond the call of duty for safety or anything else. In fact, they may have more serious issues such as non-compliance, absenteeism/tardiness, and confrontations with others. Organizational commitment consists of (Saal & Knight,1995):
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Four Communication Styles for Safety: Which One Are You?

Four Communication Styles for Safety


By Josh Williams, Ph.D.

There are many ways leaders “show up” for safety. Effective communication is near the top of the list. Leaders show they understand and care through thoughtful, interactive conversations with employees. This includes strong listening skills and authentic responses to issues that arise. This is the essence of empathic communication and is vastly different from these maladaptive patterns: dominant, passive, and passive aggressive (adapted from Brounstein, 2001). A brief review of each style is provided below. Which one best reflects how you lead and interact with your employees?
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Keep investing in your employees’ inner mind

Inner_mind

By KyoungHee Choi

Most leaders want to train their employees to become better and more productive at work. Yet, most training programs offered to team members are quite limited and primarily focused on work performance (i.e. sales, leadership, marketing or customer service). There is no doubt that these skills are critical to businesses and team members. But as leaders try to bring teams on the same page and dealing with remote team members with fewer opportunities to connect as a team, it’s time to also consider focusing on the inner mind of employees.
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Facilitation Tips and Tricks

Facilitator supplies



Facilitation is NOT about You! Master Facilitators approach their craft much like an actor – with the audience in mind. Once knowledge regarding content is mastered, the focus is on how best to guide the learning experience. Great facilitators understand their role is to serve as a tour guide, enabling their group to easily move from Point A to Point B, on a transformational journey to their destination: continuous learning! Read More...