Four Communication Styles for Safety: Which One Are You?

Four Communication Styles for Safety

By Josh Williams, Ph.D.

There are many ways leaders “show up” for safety. Effective communication is near the top of the list. Leaders show they understand and care through thoughtful, interactive conversations with employees. This includes strong listening skills and authentic responses to issues that arise. This is the essence of empathic communication and is vastly different from these maladaptive patterns: dominant, passive, and passive aggressive (adapted from Brounstein, 2001). A brief review of each style is provided below. Which one best reflects how you lead and interact with your employees?

Keep investing in your employees’ inner mind


By KyoungHee Choi

Most leaders want to train their employees to become better and more productive at work. Yet, most training programs offered to team members are quite limited and primarily focused on work performance (i.e. sales, leadership, marketing or customer service). There is no doubt that these skills are critical to businesses and team members. But as leaders try to bring teams on the same page and dealing with remote team members with fewer opportunities to connect as a team, it’s time to also consider focusing on the inner mind of employees.

Facilitation Tips and Tricks

Facilitator supplies

Facilitation is NOT about You! Master Facilitators approach their craft much like an actor – with the audience in mind. Once knowledge regarding content is mastered, the focus is on how best to guide the learning experience. Great facilitators understand their role is to serve as a tour guide, enabling their group to easily move from Point A to Point B, on a transformational journey to their destination: continuous learning! Read More...